5b77 Privacy Policy — How We Keep Your Data Safe

5b77.win is a licensed international online gaming platform. We believe it is our fundamental responsibility to protect every user's personal data and privacy. This Privacy Policy ("Policy") describes what information 5b77 collects, how it is used, and how it is kept secure.

This Policy applies to the 5b77.win website, mobile application, and all related services. We are not responsible for the privacy practices of any third-party websites or platforms.

5b77 collects only the information necessary to provide its services. Our data collection operates through three sources:

a. Information provided at registration:

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• Residential address and country
• Preferred currency and language
• Username and password (stored in encrypted form)

b. Information collected during KYC verification:

• Copy of national ID or passport
• Proof of address document (utility bill or bank statement)
• Payment method verification details

c. Technical information collected automatically:

• IP Address & Device Type
• Browser type and operating system
• Site usage duration and navigation patterns
• Cookies & Session Data
• Transaction history and gaming activity

5b77 uses collected data solely for the purposes listed below. It is never used for unauthorized or unethical purposes:

If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time by contacting our support team.

5b77 never sells or commercially transfers your personal data. In certain circumstances, limited information may be shared with trusted partners:

• Payment processor: Only the payment information necessary to complete a transaction is shared. These partners comply with PCI-DSS standards.
• Game Provider: Limited session data may be shared with the game provider to operate game software.
• KYC Verification Service: We work with approved third-party services for identity verification. They are contractually bound to keep your data secure.
• Legal Requirement: We are legally required to provide information in response to valid orders from courts or regulatory authorities.
• For fraud prevention: Relevant authorities may be provided with necessary information to prevent money laundering or fraud.

5b77 employs industry-leading technical and organizational measures to protect your data. Our security infrastructure is structured across the following layers:

• TLS/SSL Encryption: All data exchanged between your browser and our servers is secured with 256-bit encryption.
• Two-factor authentication: Two-factor authentication (2FA) is available for additional security when logging into your account.
• Firewall and DDoS protection: Our servers are protected by advanced firewalls and DDoS mitigation systems.
• Regular security audits: Third-party cybersecurity experts regularly audit our systems.
• Access Controls: Only authorized personnel can access sensitive information. All access is logged.
• Data backup: Encrypted backups are taken regularly to keep your data secure.

5b77 uses cookies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.

We use the following types of cookies:

• Essential Cookies: Essential for core site functionality. These cannot be disabled as they are required for login sessions, security, and payment processing.
• Performance cookies: This data helps us analyze how long users spend on each page and where issues arise, so we can improve the overall experience.
• Functionality cookies: Helps remember your language, location, and preference settings.
• Marketing cookies: Used to show you relevant offers based on your preferences. You can disable these cookies at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain site features.

As a 5b77 member, you have the following rights over your personal data. To exercise these rights, please contact our support team:

• Right to access: You may request details of what information 5b77 holds about you.
• Right to Rectification: You may request corrections to any inaccurate information we hold about you.
• Right to erasure: You may request deletion of your data subject to certain conditions being met.
• Right to restrict processing: You may request that the processing of your data be restricted at any time.
• Right to data portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You may object to the processing of your data under certain circumstances.

5b77 retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal requirements:

• Account Information: Retained for the duration of account activity and for up to 5 years after closure.
• Financial Transaction Data: Generally retained for up to 7 years in accordance with legal obligations.
• KYC Documents: Certain data may be retained for a specified period after account closure if required by regulatory authorities.
• Cookies & Session Data: Retained for anywhere from a few hours up to a maximum of 2 years, depending on the type.
• Support conversations: Typically retained for 2 years after issue resolution.

Once the retention period has expired, data is securely and permanently deleted or anonymised so that you can no longer be identified.

5b77 is a responsible gaming platform. Our services are strictly for users aged 18 and above. We do not knowingly collect data from minors.

• Age is verified at registration and users under 18 are not permitted to open an account.
• If a minor is found to have created an account using false information, that account will be closed immediately.
• All data belonging to minors will be permanently deleted.
• If you believe your child has created an account on 5b77, please contact our support team immediately.

5b77 may update this Privacy Policy from time to time. Changes may arise due to service expansion, legal updates, or technological improvements.

• For significant changes, we will notify you via email or an on-site notification.
• The date of each update will be noted at the top of this page.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

The latest version of this Privacy Policy is always available at 5b77.win/privacy-policy.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact 5b77's dedicated privacy team:

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week
• Response time: Usually within 24–48 hours

5b77 is always ready to ensure your data is protected. If anything is unclear, don't hesitate to reach out — we'll explain everything in plain language.